Pack light. Play more. Your next adventure awaits.
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Customer Care
Because every Flirty Treasure Travel Kit contains intimate wellness products, all sales are final and we do not accept returns. If your order arrives damaged or incorrect, though, we'll make it right — quickly and discreetly.
All sales final
No returns, for hygiene and safety
Damaged? Replaced
Report within 7 days of delivery
Cancel before it ships
Full refund if not yet shipped
A note on subscriptions
We no longer offer subscription boxes. Our signature Flirty Treasure Travel Kit is now our only product, and this policy applies to every Travel Kit order.
01
We do not accept returns or exchanges on the Flirty Treasure Travel Kit. Because every kit contains intimate wellness products, this protects the hygiene and safety of every customer — each kit you receive has never been in anyone else's hands.
02
If your kit arrives damaged, defective or isn't what you ordered, let us know within 7 days of delivery. Please include your order number and a photo of the item and packaging.
Once confirmed, we'll send a replacement at no cost or issue a full refund — whichever you prefer. In most cases you won't need to send anything back.
03
Contact us
Within 7 days of delivery, reply to your order confirmation email with your order number and photos of the item and packaging.
We review your claim
Our team reviews every claim personally and gets back to you within 2 business days.
Replacement or refund
Once approved, we'll ship a replacement kit at no cost or refund your original payment method — your choice.
04
Refunds are only issued for approved damaged, defective or incorrect orders, and for orders cancelled before they ship.
Approved refunds are issued to your original payment method within 5–10 business days. All refunds are processed in Canadian dollars (CAD).
05
Changed your mind? Orders can be cancelled for a full refund as long as they haven't shipped yet. Contact us as soon as possible — once your kit has shipped, the sale is final.
Questions
No. Because every kit contains intimate wellness products, we don't accept returns of any kind — sealed or opened. This guarantees every customer receives a kit that has never left our hands.
Our subscription boxes have been discontinued and no new subscription orders are being taken. If you have a question about a previous subscription order, reply to that order's confirmation email and our team will help.
We don't offer exchanges. If your kit arrives damaged, defective or incorrect, we'll replace it free of charge.
Ask the purchaser to contact us within 7 days of delivery with the order number and photos. We'll ship the replacement straight to you, and any refund goes to the original payment method.
Our signature kit
$45.00
Pack light, play more. Everything for a romantic getaway in one elegant pouch — discreetly packed and carefully checked before it ships.
Shop the Kit